We appreciate customer feedback and regularly and our customer experience.
If we have failed to deliver to your expectations, please approach a member of team or our practice manager Susan McDonald in the first instance. If we are unable to resolved your complaint, then we have recognised complaints procedure in place.
Our complaints procedure will require you to put your complaint in writing.
If Susan is unable to resolve your complaint locally or if you are uncomfortable, you may forward your complaint to Ayrshire and Arran Dental Management Team.
Further information is available from the practice or if you feel you need it.