Tel 01294 277850
Our Approach
At Truss Dental, we take a caring, friendly and modern approach to how we treat our patients. As always the best professional care is given with expert advice, solutions and recommendations for the best treatment of your dental care and hygiene.
With affordable prices to suit you, we work to the very best of our abilities to ensure that you are satisfied with the results. Our ethos is simple – Dental hygiene and care at its very best. No arguments.
We have worked hard to provide our patients with a modern and friendly environment where you are most comfortable and happy. We understand that dental treatments can sometimes overwhelm patients and it is our job to ensure that you are put at ease every step of the way. With the latest dental technology and techniques, we will clearly communicate and detail information to you and show you clear images of how we intend to proceed with your care.
To ensure that we always give you our best…
We aim to:
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Listen to your concerns and give you the best advice in jargon-free language at all times
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Operate a culture of openness and honesty at every stage
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Be friendly, courteous and caring
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Use effective and modern materials and techniques
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Provide you with a wide range of dentistry services to ensure your complete care
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Always state costs and payment methods clearly in advance of procedures
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Continuously improve our skill sets with training and staff development
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Spend sufficient time with you and do our best to avoid any delays
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Have opening hours to suit your convenience
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Work to the British Dental Association’s stringent guidelines at all times
You can help us achieve our aims by:
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Attending appointments on time and giving adequate notification of cancellation
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Listening to our professional advice to ensure you care for your teeth for best results
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Paying fees promptly, where required
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Providing feedback on all aspects of our services to help us shape our service offering to you
As a modern practice, we hope that we meet your needs on all levels. We work hard to ensure that we offer you the best possible experience when you visit us.
We value your comments as a way of improving our services to you. If you wish to make a comment or make a complaint about the services we provide, please speak to our Practice Manager Susan McDonald.
You can also speak to someone who is not involved directly in your care:
Professor Hazel Boreland
NHS Ayrshire & Arran
PO Box 13,
Eglinton House,
Ailsa Hospital,
Dalmellington Road
Ayr
KA6 6AB
Established in 2013, Truss Dental provides NHS and Cosmetic dental care to all ages. Our aim is to provide a friendly service with up-to-date advice and treatment.
Ms F.M. Hill, MauchlineRichard puts you at ease as soon as you arrive and I have always felt I received the best care possible and he has also solved an dental emergency quickly and effectively and I’ve had a good few. He is great with my kids too, who actually enjoy going to the dentist now. I would recommend this dentist to anyone.
Mrs. V. Cuthbert, KilmarnockRichard and his team are extremely knowledgeable and go to lengths to put us at ease with their friendly and approachable manner. I changed dental practices to Truss Dental as I felt that we were not given the proper care by our previous dentist and how right was I! Richard takes absolute care and pride in his work and ensures that we receive the best care every time. He has taken time to explain treatment to my 10-year old son and expedited orthodontic care for him. I am extremely delighted we moved dental practices!
© 2017 Truss Dental 85 East Road, Irvine, Ayrshire, KA12 0AA
Dr Richard Truss Limited (t/a Truss Dental) Registered in Scotland with Registration Number SC315353 - Registered Office Afm House, 6 Crofthead Road, Prestwick, Ayrshire, KA9 1HW